Give my money back why you take is too hard for me is it for my sister married wich i invested amount
Bilal Khan
•
Mar 3
Dear @Mohammad khan
Assalam Alaykum,
We understand your concern and would like to clarify the situation for you.
Musaffa operates on an automated subscription system, similar to all standard subscription-based platforms. Renewals are processed automatically unless auto-renewal is cancelled by the user before the billing date. Our team does not manually charge individual users — the system handles renewals automatically for all subscribers.
That said, we have now cancelled your subscription with immediate effect to ensure there are no further renewals.
Additionally, your refund has been processed. The amount should reflect in your original payment source within 5–7 working days, depending on your bank or payment provider.
We sincerely hope everything goes smoothly regarding your sister’s marriage and wish you and your family ease and barakah.
If you need any further assistance, please let us know.
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Comments2
Mohammad khan
Feb 28
Give my money back why you take is too hard for me is it for my sister married wich i invested amount
Bilal Khan
Mar 3
Dear @Mohammad khan
Assalam Alaykum,
We understand your concern and would like to clarify the situation for you.
Musaffa operates on an automated subscription system, similar to all standard subscription-based platforms. Renewals are processed automatically unless auto-renewal is cancelled by the user before the billing date. Our team does not manually charge individual users — the system handles renewals automatically for all subscribers.
That said, we have now cancelled your subscription with immediate effect to ensure there are no further renewals.
Additionally, your refund has been processed. The amount should reflect in your original payment source within 5–7 working days, depending on your bank or payment provider.
We sincerely hope everything goes smoothly regarding your sister’s marriage and wish you and your family ease and barakah.
If you need any further assistance, please let us know.
Best Regards,
Musaffa Support